Your privacy matters to ff99. This policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your personal information as an ff99 player in Bangladesh.
Six core commitments that define how ff99 handles your personal data.
Every page on ff99 — from registration to deposit to game play — is protected by SSL encryption. Your personal details, payment information, and account data are transmitted securely at all times. ff99 does not transmit sensitive data over unencrypted connections under any circumstances.
ff99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your ff99 account, process payments, and comply with legal requirements. We share data only where strictly necessary and with trusted partners.
ff99 collects only the data that is genuinely needed to run your account and provide services. We do not collect data for the sake of it. If a piece of information is not necessary for your ff99 experience or for legal compliance, we do not ask for it or store it.
Your bKash, Nagad, and Rocket account details are used only to process your deposits and withdrawals on ff99. Payment credentials are handled through secure payment gateways and are never stored in plain text on ff99 servers. ff99 staff cannot view your full payment account numbers.
ff99 gives you meaningful control over your personal data. You can request access to the data we hold about you, ask for corrections, or request deletion of your account and associated data. Contact ff99 support to exercise any of these rights — we will respond within a reasonable timeframe.
ff99 does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on ff99, the account will be closed immediately and any associated data will be deleted. Age verification is part of the ff99 registration and withdrawal process.
ff99 takes the privacy of its players seriously. This Privacy Policy explains how ff99 collects, uses, stores, and protects the personal data of players who register and use the ff99 platform at ff99.club. It also explains the rights you have in relation to your personal data and how to exercise them.
By registering an account on ff99, you acknowledge that you have read and understood this Privacy Policy. ff99 processes personal data only for the purposes described in this policy and in accordance with applicable data protection principles. If you have questions about how ff99 handles your data, contact the ff99 support team at any time.
This policy applies to all players who access ff99 through the website at ff99.club, through the ff99 mobile application, or through any other official ff99 channel. It covers all personal data collected from the moment you visit ff99 for the first time, through registration, and throughout your time as an active player.
Plain language summary: ff99 collects the minimum data needed to run your account and process your payments. We do not sell your data. We protect it with encryption. You can ask us what we hold about you at any time.
ff99 collects personal data in the following categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | During registration and verification on ff99 |
| Contact Data | Phone number, email address | During registration on ff99 |
| Payment Data | bKash/Nagad/Rocket account number (partial), transaction IDs | When you deposit or withdraw on ff99 |
| Account Activity | Login history, game history, bet amounts, bonus usage | Automatically during your ff99 sessions |
| Device and Technical Data | IP address, device type, browser, operating system | Automatically when you access ff99 |
| Communications Data | Support chat transcripts, emails sent to ff99 | When you contact ff99 support |
ff99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes (for example, if you request self-exclusion and provide context about a health condition). In such cases, the data is handled with the highest level of care and used only for the stated purpose.
ff99 uses the personal data we collect for the following purposes:
ff99 does not use your personal data for automated decision-making that produces significant legal effects without human review. If ff99 takes action on your account based on automated monitoring (for example, flagging suspicious activity), a member of the ff99 team will review the case before any permanent action is taken.
ff99 processes your personal data on the following legal grounds:
ff99 does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
All third parties who receive data from ff99 are required to handle it in accordance with applicable data protection standards. ff99 does not permit third parties to use your data for their own marketing purposes.
ff99 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit ff99.
ff99 uses the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of your ff99 account. For full details on the cookies ff99 uses, contact the support team.
ff99 retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The following retention periods apply:
When data is no longer required, ff99 deletes or anonymises it securely. If you request deletion of your ff99 account data, we will action the request promptly for data that is not subject to a legal retention requirement.
As an ff99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact ff99 support with your request:
Right to AccessRequest a copy of the personal data ff99 holds about you.
Right to RectificationAsk ff99 to correct inaccurate or incomplete data on your account.
Right to ErasureRequest deletion of your personal data where it is no longer needed for the original purpose.
Right to RestrictionAsk ff99 to limit how your data is processed in certain circumstances.
Right to PortabilityReceive your data in a structured, machine-readable format where technically feasible.
Right to ObjectObject to ff99 processing your data for direct marketing or on the basis of legitimate interests.
ff99 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days and will notify you if this is necessary. ff99 will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.
How to submit a request: Contact ff99 support via live chat or email at [email protected]. Include your registered phone number and a description of your request. ff99 may ask you to verify your identity before processing the request.
ff99 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If ff99 becomes aware of a data breach that is likely to affect your rights or freedoms, we will notify you promptly and take immediate steps to contain and investigate the incident.
You also play a role in keeping your ff99 account secure. Use a strong, unique password for your ff99 account, do not share your login credentials with anyone, and contact ff99 support immediately if you suspect your account has been accessed without your permission.
ff99 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the ff99 registration and withdrawal process. If ff99 discovers that a player under 18 has registered an account, the account will be closed immediately, all data associated with the account will be deleted, and any deposits will be returned to the payment source where possible.
If you are a parent or guardian and believe your child has registered on ff99, please contact ff99 support immediately at [email protected]. We will investigate and take action without delay.
ff99 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
If ff99 makes significant changes to how we handle your personal data, we will notify you directly — for example, via a notification in the ff99 app or an email to your registered address. Continued use of ff99 after the updated policy is published constitutes your acceptance of the changes.
We encourage you to review this Privacy Policy periodically so you stay informed about how ff99 protects your data. If you have any concerns about changes to this policy, contact ff99 support before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ff99 handles your personal data, please get in touch with the ff99 team through any of the following channels:
ff99 is committed to resolving all privacy-related enquiries promptly and transparently. We aim to respond to all data-related requests within 30 days of receipt.
This Privacy Policy was last updated in January 2025. By continuing to use ff99 after this date, you confirm that you have read and accepted this policy. Thank you for trusting ff99 with your personal information — we take that responsibility seriously.