These terms govern your use of ff99.club. Please read them carefully before registering or placing any bets on ff99. By creating an account, you agree to everything outlined here.
A quick summary of the most important rules that apply to every ff99 account.
ff99 is strictly for adults. You must be at least 18 years old to register and play on ff99. We verify age during the account process and reserve the right to close any account where this requirement is not met. Underage gambling is not permitted under any circumstances on ff99.
Each player is allowed one ff99 account only. Creating multiple accounts — whether to claim bonuses more than once or for any other reason — is a violation of these terms. ff99 will close duplicate accounts and may forfeit any balances held within them without prior notice.
All bonuses on ff99 come with wagering requirements and conditions. Bonus funds cannot be withdrawn directly — they must be wagered the required number of times before any associated winnings become withdrawable. Full bonus terms are listed in the Bonuses section of these ff99 terms.
ff99 requires identity verification before processing your first withdrawal. You will be asked to provide a valid form of identification. This is a standard requirement across all legitimate online casino platforms and is in place to protect both players and the integrity of ff99.
Any attempt to defraud ff99 — including chargebacks, bonus abuse, collusion, or use of automated betting software — will result in immediate account suspension and forfeiture of all balances. ff99 monitors all accounts and transactions for suspicious activity around the clock.
ff99 provides deposit limits, session reminders, and self-exclusion options for players who need them. If you feel your gambling is becoming a problem, contact ff99 support or visit the Responsible Gaming page to access these tools immediately.
Welcome to ff99. These Terms and Conditions ("Terms") govern your access to and use of the ff99 platform, including the website at ff99.club, the ff99 mobile application, and all games and services offered through them. By registering an account on ff99, you confirm that you have read, understood, and agreed to these Terms in full.
ff99 is an online casino platform serving players in Bangladesh. The platform offers live casino games powered by Playtech Live, fishing games, bingo, slots, and other entertainment products. All services on ff99 are provided subject to these Terms, which form a legally binding agreement between you and ff99.
If you do not agree with any part of these Terms, you must not register an account or use any services on ff99. If you have already registered and no longer agree to these Terms, you should close your account by contacting ff99 support.
Important: These Terms apply to all players on ff99 regardless of how they access the platform — whether through the website, the mobile app, or any other method. Please read every section carefully before playing on ff99.
To register and play on ff99, you must meet all of the following requirements:
ff99 reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, ff99 may suspend or permanently close your account and withhold any pending withdrawals until the matter is resolved.
Each individual is permitted to hold only one registered account on ff99. Duplicate accounts are not permitted under any circumstances. If ff99 identifies multiple accounts belonging to the same individual, all accounts may be closed and balances forfeited.
You are solely responsible for maintaining the security of your ff99 account. This includes keeping your password confidential and not sharing your login credentials with any other person. ff99 will not be held responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
You must ensure that all personal information held on your ff99 account is accurate and up to date. If any of your details change — including your phone number or payment method — you must update your account information promptly. ff99 may require re-verification if significant account details are changed.
ff99 accounts are for personal use only. Using your account for commercial purposes, on behalf of a third party, or as part of any organised betting syndicate is strictly prohibited and may result in immediate account closure.
ff99 accepts deposits via bKash, Nagad, and Rocket. All deposits are credited to your ff99 account balance instantly upon confirmation from the payment provider. The minimum deposit amount on ff99 is ৳100. ff99 does not charge fees on deposits, though your payment provider may apply their own charges.
Withdrawals on ff99 are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is ৳200. Most withdrawals to bKash and Nagad are processed within 15 minutes of the request being submitted, subject to verification requirements being met.
If ff99 suspects that a deposit has been made fraudulently or via a payment method not belonging to the account holder, the deposit may be reversed and the account suspended pending investigation. ff99 takes payment fraud seriously and cooperates with payment providers to investigate all suspicious transactions.
ff99 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules set out in this section. By claiming any bonus on ff99, you agree to the applicable terms.
All bonuses on ff99 carry a wagering requirement unless explicitly stated otherwise. The wagering requirement specifies how many times the bonus amount (or bonus plus deposit amount, depending on the offer) must be wagered before any associated winnings can be withdrawn. The wagering requirement for each bonus is stated clearly in the promotion details on ff99.
Note: If you wish to withdraw your deposit before completing the wagering requirement on an active bonus, ff99 may deduct the bonus amount and any associated winnings before processing the withdrawal. Contact ff99 support if you want to forfeit a bonus before withdrawing.
All games available on ff99 operate according to their individual game rules, which are accessible within each game. Players are responsible for familiarising themselves with the rules of any game before placing bets. ff99 does not accept disputes based on a player's unfamiliarity with game rules.
Live casino games on ff99 are powered by Playtech Live and are streamed from certified studios with professional dealers. Game outcomes on Playtech Live tables are determined by physical actions — card draws, roulette spins, dice rolls — and are not controlled by ff99 software. Playtech Live operates under its own regulatory certifications.
In the event of a technical failure during a game session — such as a disconnection, server error, or game malfunction — ff99 will attempt to resolve the round based on the game state at the time of the failure. If a round cannot be completed or the outcome cannot be determined, ff99 reserves the right to void the round and return the bet amount to the player's account. ff99's decision in such cases is final.
The following actions are strictly prohibited on ff99 and may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:
Warning: ff99 actively monitors all accounts and transactions. Any account found engaging in prohibited conduct will be suspended immediately. Balances in suspended accounts may be withheld pending investigation and may be forfeited if misconduct is confirmed.
ff99 reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:
If your ff99 account is closed due to a breach of these Terms, any balance remaining in the account — including real money funds and bonus funds — may be forfeited. If your account is closed for reasons unrelated to a breach (for example, at your own request), any verified real money balance will be returned to you via your registered payment method after standard processing checks.
Players may request voluntary account closure at any time by contacting ff99 support. If you are closing your account for responsible gaming reasons, ff99 recommends using the self-exclusion tool on the Responsible Gaming page, which provides additional protections.
ff99 collects and processes personal data in accordance with its Privacy Policy. By registering on ff99, you consent to the collection and use of your personal information as described in the Privacy Policy. ff99 uses your data to operate your account, process payments, verify your identity, and comply with legal obligations.
ff99 does not sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required. All data is stored securely and protected by SSL encryption across the ff99 platform.
ff99 is committed to promoting responsible gambling. We provide a range of tools to help players manage their activity on ff99, including deposit limits, loss limits, session time reminders, and self-exclusion. These tools are available through the Responsible Gaming page or by contacting ff99 support directly.
If you believe you may have a gambling problem, ff99 strongly encourages you to use the self-exclusion feature, which will prevent you from accessing your ff99 account for a chosen period. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
ff99 provides its platform and services on an "as is" basis. While ff99 makes every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical issues.
To the maximum extent permitted by applicable law, ff99 shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of the ff99 platform, including but not limited to losses resulting from technical failures, game malfunctions, or interruptions to service.
ff99's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
ff99 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. It is your responsibility to review these Terms periodically to stay informed of any changes.
Continued use of ff99 after changes have been published constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using ff99 and may request account closure by contacting support.
If you have any questions about these Terms and Conditions, or if you need assistance with your ff99 account, please contact the ff99 support team through any of the following channels:
ff99 support is available around the clock and aims to respond to all enquiries promptly. For responsible gaming support, please visit the dedicated Responsible Gaming page.
These Terms and Conditions were last updated in January 2025. By continuing to use ff99 after this date, you confirm your acceptance of these Terms. ff99 thanks you for taking the time to read them in full.